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TERMS & CONDITIONS

 

Payment: Credit Cards accepted via PayPal. We also will accept money orders and personal checks, payable to Moonflower Essentials. If paying by personal check your order will be shipped when the check clears. A $25 return check fee will be charged if your check is returned from your bank due to insufficient funds. Your credit card information will not be given to the USPS or FedEx or any other party.

 

Sales Tax: Orders shipped within Denver will be taxed at 7.62% and all other orders in Colorado at 2.9%.

 

Shipping Method and Rates:

When you place an order with Moonflower Essentials, you may receive an automated shipping

notification from the Unites States Postal Service. This email may contain a tracking number for

your package, shipping date, and/or estimated arrival date. We do not give your email address out

to any other party, and these shipping companies state that they will use your email address only

to notify you about your package status.

 

Please be sure to select "Ship" or "Pick-Up" on the "Review Your Information" page

of your PayPal order form during payment and check-out.

 

Shipping Rates are based on quantity of items ordered.

1-4 items..........$6.50

5-14 items.......$12.50

15-24 items.....$16.50

25-50 items.....$34.50

51 and over.....no charge

 

Shipping Delivery Times:

Depending on the form of payment, you can expect your order to be shipped within 6 days. If paying by personal check, the check will have to clear the bank before your order can be shipped. If you would like an ETA on your order you may contact us Barbara@moonfloweressentials.com

 

Order Pick-Up:

Make note in the "Add special instructions to the seller" section of your PayPal order form,

or contact us at Barbara@moonfloweressentials.com to make pick-up arrangements. 

Expect your order to be ready within 6 days.

 

Refunds: Due to the nature of the products we sell, we will only accept returns for damaged or defective product caused by us. We must be contacted within 3 days of receipt of the order.

 

Cancellations:

Email Barbara@moonfloweressentials.com and state the reason for the cancellation. If the order has already been shipped we are unable to refund your order.

 

Damages & Loss:

Damage or loss incurred during shipment is the delivery company's responsibility and claims must be properly filed with the delivering carrier. The customer must initiate damage or loss claims against the shipper, but we are available to assist you.

 

Minimum Order: No minimum

 

Common Sense Warnings

*  Upon placing your order, you agree that Moonflower Essentials is not responsible for damages due to improper storage or use of its products.

*  As with any product new to you, we recommend skin-testing on a small area of the body for allergies or

sensitivity reactions.  If irritation occurs, discontinue use.

*  All products are for external use only.

*  Descriptions of products are intended as guidelines only.  Everyone is different.  Effectiveness and aromas may vary from one person to the next.

*  For reference, a typical shelf-life for Moonflower Essential products is 18 months. (Although itís rarely an issue with these popular items!)

 

Please direct any comments or questions to Barbara@moonfloweressentials.com

Thank you for your order!

 

 

 

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